Terms of Service

Information and AI-Assisted Communications

Information provided through our website, WhatsApp, automated systems or AI-assisted communications is intended for general informational and customer-service purposes.

Automated or AI-generated messages do not constitute an insurance contract, binding quotation, guarantee of coverage or confirmation that an insurance application has been accepted.

Insurance Terms

Insurance availability, premiums, benefits, exclusions, deductibles, limits, eligibility and final terms are determined by the relevant insurer and the applicable policy documentation.

User Responsibilities

Users are responsible for providing accurate and complete information when requesting quotations or insurance services.

Automated Systems

MRC Insurance Brokers may use automated systems to receive enquiries, answer general questions, collect insurance requirements and facilitate communication with clients and prospects.

Where appropriate, an enquiry may be transferred or escalated to a representative for further assistance.

Updates and Contact

These terms may be updated periodically. The current version will be made available on our website.

For questions regarding these terms, please contact MRC Insurance Brokers using the contact details published on our official website.